Energy retailers will focus on helping NSW customers facing hardship get the best deal possible following a meeting with Energy and Utilities Minister Don Harwin.
Minister Harwin held a two-hour roundtable with the state’s biggest energy retailers today, alongside consumer advocates and the Energy and Water Ombudsman.
“This wasn’t about shirt-fronting the retailers, it’s about focusing them on the issues that NSW consumers have raised with me and the Ombudsman,” Mr Harwin said.
“Consumers feel they aren’t getting the best value on energy and with prices rising due to national energy market issues we need to go the extra mile for those in need.
“It was a chance for us to discuss help for hardship customers Read more..