OPAL APP UPDATED FOR CUSTOMER TOP UPS

Minister for Transport and Infrastructure Andrew Constance today announced that Opal customers will be able to top up on the go thanks to the new and improved Opal Travel app version 2.0.

In addition to being able to top up on the move, the new version has a number of other improvements that will make it even easier for Opal customers.

“It’s clear that customers are keen to use their mobile phone as part of the transport experience, with over 300,000 downloads of the older Opal Travel 1.3 version app,” Mr Constance said.

“With this new app, travelling with Opal just got even easier. With just a few presses on the screen, customers can check their balance, top up and plan their travels for the day.

“Public transport is as much about delivering new and innovative technology as it is about delivering better infrastructure. We need to embrace both or we’ll be left behind.”

The new features of the Opal Travel 2.0 app enable customers to:

• Set their Opal card to auto top up and never queue or manually top up again.
• Top up through the app and within 60 minutes collect the value at the next tap on.
• Find the nearest Opal retailer if they want to acquire an Opal card or top up.
• Plan the quickest and most convenient trip and estimate what the fare will be.
• Easily check those additional Opal cards linked to a single profile so the kids, or family members, are ready to go.

Customers will be able to download the free Opal Travel app from tomorrow via the Apple App and Google Play stores.

The new app, developed by Transport for NSW in partnership with Outware Mobile, also improves the experience for special access customers by offering a voice screen reader compatible feature, as well as information on wheelchair accessible services.

The announcement comes on the eve of the Future Transport Summit, headlined by Apple co-founder Steve Wozniak, and 350 guests from some of the world’s leading technology and transport organisations.